- Aspen Counseling Services is an award winning mental health clinic serving Utah by connecting you with some of the State’s best Mental Health Counselors and Therapists. Whether you are coming to our office in American Fork or having a video therapy session via Teletherapy, Aspen Counseling Services is here to support you.
- If using insurance you may have a Copay or be required to pay the contracted amount until your deductible is met.
- Each insurance plan is diff erent, so make sure you contact your insurance provider to verify your Mental Health Benefits prior to your first session. You are always welcome to call or text our offi ce with any questions. 801-449-0017
- Our “Self-pay” or “Cash rate” is $145 a session for either in offi ce and/or teletherapy sessions.
- We are paneled with SelectHealth, Blue Cross/Blue Shield, and EMI Insurance Companies. We’ve been successful billing out-of network for DMBA and PEHP as well. Call or Text our offi ce at 801-449-0017 to learn more.
- If you have insurance we don’t accept, no problem! You can “Self Pay”, then we can provide you with a special receipt called a “Superbill” to seek partial reimbursement from your insurance with out-of-network benefits. * (You will need to verify “out-of-network benefits” with your insurance company prior to your first session). Each insurance company plan will vary).
- We do not accept Medicaid or Medicare
- You can pay for your sessions or any outstanding balances by visiting the Client Portal, or by calling our Billing Staff at: 801-449-0017 *2.
- Yes
- No, we do not get involved in any custody issues or evaluations.
- Our therapists do not attend any court hearings or get involved in any court related issues.
- You can easily cancel or reschedule at any time by visiting the Client Portal, or by calling or texting our offi ce at: 801-449-0017. Please be advised that we have a 24 hour cancellation policy.
- Please note: There is a $145 late cancellation fee if your appointment is canceled less than 24 hours before your scheduled therapy session. If you do not show up to your appointment, you’ll be charged a $145 “no show” fee. These fees are your responsibility and are not covered by insurance.
- Always remember, if you can’t make it into the offi ce for your session, just let our offi ce staff know, and they can send a link for a Teletherapy session.
- 64 S 360 E American Fork, UT 84003 Use Google Maps to come to our offi ce for the first time. (DO NOT USE Apple Maps. It takes you to the wrong location).
- Video or Teletherapy has been shown to be as eff ective as “in-person” therapy. It is also very convenient for Clients. You can be in your home, your car, or any location you choose as long as you are in a private location and can connect to the internet with a smartphone, tablet, or computer.
- It is convenient! You are able to schedule your session and receive eff ective, confidential, professional help anywhere, at a day and time that works best for you. Simply select an available appointment time directly from your Therapist’s on-line schedule. Then, at the appointment time connect via your secure video conference link.
- Video or Teletherapy has been shown to be as eff ective as “in-person” therapy. It is also very convenient for Clients. You can be in your home, your car, or any location you choose as long as you are in a private location and can connect to the internet with a smartphone, tablet, or computer.
- It is convenient! You are able to schedule your session and receive eff ective, confidential, professional help anywhere, at a day and time that works best for you. Simply select an available appointment time directly from your Therapist’s on-line schedule. Then, at the appointment time connect via your secure video conference link.
- First, you will need a smartphone, tablet, or desktop computer with a video camera. Schedule an appointment and receive confirmation from our offi ce. At the time of your session, make sure you have a good internet connection and then simply click on the reminder link sent 10 minutes before the session. Follow the simple steps to enter the secure video room. If you are on a mobile device you will need to download the app first, Telehealth by Simple Practice. It’s super easy...your Therapist will meet you there!
- Aspen Teletherapy uses SSL encrypted security for all communications and uses HIPAA compliant video technology.
- All communication between you and your Therapist is completely secure. If doing Teletherapy, it is your responsibility to be in a private location where your information can be kept confidential and private during your video therapy session.
- All communication with your Therapist is done during your session. You are welcome to reach out to our Offi ce Staff with any questions or if you need to reschedule an appointment, etc.
- No, it is Aspen’s policy that our Therapists and Offi ce Staff do not write letters for Clients.
- No, Therapists cannot prescribe or manage medication.
- Yes, you may see your Therapist more than once a week. However, this is something that should be discussed between you and your Therapist. Most clients meet with their Therapist on a weekly basis.
- If you are in any type of crisis, do not use this site. Dial the Crisis Hotline at 988 or dial 911 immediately for help.
- This varies from person to person. This is something you will discuss with your therapist.
- Find your Therapist Here and click “Schedule Now” to go to their personal calendar and schedule a session. You may also call or text our Offi ce Staff at 801-449-0017 to answer any questions and schedule your first session
- That’s great! Learn more about Aspen Here. We’re always looking to expand our amazing team of therapists.
